SHIPPING METHODS
Receive your order in 24/48 business hours by selecting Express Shipping.
All orders placed before 3:00 p.m. on a business day will be shipped that same day.
PICK UP IN PHYSICAL STORE (FREE)
At the end of your purchase, on the shipping screen, you can select the Store Pickup method. This method will allow you to pick up your order for free at the physical store at Calle Calatrava 4, Valencia, after notifying us via email and/or WhatsApp.
We remind you that it will be essential to present the order confirmation email, your name or order number in the physical store so that they can deliver it to you.
NATIONAL SHIPPING
The shipping rate for the Peninsula is:
- FREE : orders from €25. (48h/72h)*
- Standard shipping (48h/72h)*: €2.45
- Express shipping (24/48h)*: €3.95
SHIPPING TO PICK UP POINT (Available only for Peninsula)
To send your order directly to a collection point (GLS Parcel Shop) you will have to know which ones are near your home by entering the following link https://www.gls-spain.es/es/ayuda/seguimiento-envio/ busqueda-de-parcelshops/ and enter your Postal Code in the search engine section.
You will get the different Parcels that are in the area, you will have to select one of them (the one that best suits your needs) and copy that address in the shipping address at the end of your order.
The name and surname will be yours but the address will be that of the collection point. Once delivered at the collection point you can go to it indicating your name, surname and tracking number.
The shipping rate for the Balearic and Canary Islands is:
- FREE: Orders from €40. (3-5 days)*
- €3.90: Orders under €40. (3-5 days )*
- €4.90: Express delivery 48h*. Free on orders from €50
*All delivery times are in business days.
INTERNATIONAL DELIVERY
Portugal Express 24/48h - €3.49
For international orders within Europe, the fee is €6.90 and the duration is 5 to 7 business days. For shipments outside of Europe, the duration could be extended up to 20 days.
For any questions or queries related to your shipment you can contact us through the different methods that we have available:
- Live chat that you have here on the web
- WhatsApp by clicking here (623028173)
- And through our contact page by clicking here
If you want to know more about the Shipping Policies click here